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Ways to seek healthcare advice from your GP Posted on 1 Oct 2020

Due to the coronavirus outbreak, how you contact your GP surgery will be different at the moment. This is to limit face-face contact where possible and help stop the spread of coronavirus.

Face-to-face appointments are available to all patients, but you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you.

In addition to face-to-face consultations, many GP practices are offering consultations online or over the phone. This can be a convenient and flexible way to receive healthcare but if you would prefer to see a GP or healthcare professional in person then this will be arranged for you. Four ways to seek healthcare advice from a GP.

Call us on 020 8918 0580 to discuss a face-to-face or virtual (telephone or video) appointment.

Visit your GP surgery website and complete a confidential online form to receive a response within 48 hours.

Call NHS 111 or go online to seek advice

Download the NHS App to order repeat prescriptions, book appointments and check your symptoms.

Please do not come to the surgery unless you have an appointment.

If you are waiting for a check-up, please be assured we will be in touch.

Appointments are being delivered face-to-face, online and over the telephone.

If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering.

Measures are in place to keep you safe from infection during your visit to the surgery.

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